Order & trip log for Mietwagen

Mietwagen trip log: what goes in it, with a template

A German Mietwagen (private hire car with driver) operator must record the receipt of every order at the registered base or at home – on paper or electronically, apps included – and keep it for one year (§ 49(4) PBefG). For the tax office you also log every trip individually: start, distance, destination, fare and payment method. The template below lists every column.

Keep your log digitally Last updated: 20 October 2026
Open order book with ruled rows for date, order time, route, kilometres, fare and return to base, with a green ribbon bookmark
  • Built for 1–5 car fleets
  • Uber & Bolt connected
  • From $5.99 per driver/month
The rules

Two sets of rules, one log: transport law and tax law

New operators usually hear about a “Fahrtenbuch” (trip log). In practice two authorities expect records, and they overlap.

Every order

Order received at the base

A Mietwagen may only carry out orders received at the operator's Betriebssitz (registered base) or home. You must record that receipt “buchmäßig oder elektronisch (auch mittels appbasierten Systems)” – in a book or electronically, app-based systems included.

§ 49(4) PBefG · Statute (German)

Every trip

Individual records for tax

Each transaction is recorded on its own. The record must show starting point, route length, destination, fare and payment method.

Lower Saxony tax office, leaflet for taxi and Mietwagen businesses (March 2020) · PDF (German)

The template

Template: the columns your order log needs

One row brings together an order and the trip that served it. The entries are made up.

Order log · sample page Example
DateOrder receivedChannelPickupDestinationVehicleDriverStart / endkmFarePaymentReturn / next order
14 Oct 202607:42Phone at the baseLindenweg 4Station, main entranceXY-AB 101Owner07:55 – 08:1411.424.90cashBack at 08:31
14 Oct 202609:03Uber (app)Marktplatz 2Hospital, building CXY-AB 102Driver 209:12 – 09:298.718.60card (app)Next order 09:24
14 Oct 202609:24Bolt (app)Hospital, main entranceBusiness park northXY-AB 102Driver 209:35 – 09:5814.227.30card (app)open – check

Where each column comes from

  • Order received, channel: shows the order reached your base or home, as § 49(4) PBefG requires.
  • Pickup, destination, km, fare, payment: the minimum per-trip data in the Lower Saxony leaflet.
  • Start / end: the Mecklenburg-Western Pomerania leaflet lists start and end of each trip with date and time.
  • Vehicle, driver: the same leaflet asks for a unique driver ID and vehicle ID for each shift.
  • Return / next order: shows whether the car went back to base or had a new order first – the Rückkehrpflicht (return-to-base rule) in § 49(4) sentence 3 PBefG.
  • Not a substitute for the meter: per the MV leaflet, trip data is generally recorded electronically by the Wegstreckenzähler (the Mietwagen's distance meter).

Why there is no Excel file to download: both tax leaflets state plainly that the required record “nicht durch Führung der Beförderungsaufträge in einer EXCEL-Tabelle erfüllt werden” kann – it cannot be met by keeping orders in an Excel spreadsheet. A download would give you false comfort. Use the template as a checklist for a bound book or an electronic system.

Common gaps

What slips through in a small business

When you drive yourself, take calls on the way and run Uber and Bolt side by side, writing things down is the first thing to go. These gaps show up in any audit:

  • Orders by phone or WhatsApp with no recorded time of receipt
  • App trips never matched against your own records
  • Order notes thrown away after a year, while the tax office expects at least 6
  • Private trips missing from the log – the tax authorities only accept a trip log that shows every trip in order
Why minutes matter

The Federal Court case of 3 June 2026

Germany's Federal Court of Justice (BGH) upheld the return-to-base rule (I ZR 123/25). A subcontractor's car doing Uber X trips waited at Breslauer Platz in Cologne from 10:10 to 10:22 on 19 January 2023. A test order at 10:13 was accepted and immediately cancelled. A Cologne taxi cooperative won its injunction.

The lesson: if you can show to the minute when an order came in and whether the car went back afterwards, you are on much firmer ground.

BGH press release no. 100/2026 · Source (German)

What poor records can cost

If the individual records are not in order, the tax office may estimate your revenue. Breaches of the recording or retention duties can be fined as an administrative offence under § 379 AO, up to €25,000. Repeated or serious breaches are reported to the licensing authority that issued your Konzession.

Leaflet for Mietwagen businesses, MV finance ministry · PDF (German) · § 379 AO

The solution

An order log that fills itself in while you work

No more typing up notes at night. Orders and trips land where you already work:

Take and forward orders

Record direct bookings from regular customers in one place and pass them to the right driver. Each order is stamped with the date and time it came in.

Uber and Bolt trips imported

Connect your Uber Fleet and Bolt Fleet accounts. App trips sit next to your direct orders in the same view.

Return-to-base rule in view

After every trip you see whether the car went back or had a follow-up order. Open cases are flagged so you can sort them out.

Incoming orders · TodayExample
07:42Phone · Lindenweg 4 → Stationforwarded to XY-AB 101Return logged
09:03Uber · Marktplatz 2 → Hospitalimported from Uber FleetNext order 09:24
09:24Bolt · Hospital → Business parkimported from Bolt FleetReturn open
11:15Regular customer · Clinic → Hotelpre-booked for 14:00scheduled
Example view with fictional data
Setup

Up and running in about 48 hours

  1. Add cars and drivers

    Even if it's just your own car and you: enter vehicles, drivers and your base once.

  2. Link Uber Fleet and Bolt Fleet

    Connect the platform accounts. From then on, trips arrive automatically.

  3. Log your orders

    Enter and forward direct orders. You also see revenue per driver and car, cost per kilometre and upcoming deadlines.

Pricing

Fair even for a one-car business

from $5.99 per driver/month

  • Time-stamped order intake
  • Uber and Bolt connection
  • Return-to-base overview
  • 2-day free trial, no credit card
Get in touch

Example

You as a driverfrom $5.99
+ 2 part-time driversfrom $11.98
3 drivers, per monthfrom $17.97

Fictional example for illustration.

700+

Mietwagen and taxi operators already run drivers, cars and platform data on this software.

48 h

to a complete overview – no more spreadsheets and WhatsApp groups.

< 1 h

a month instead of about 5 hours a week: the timesheet work one operator saved after switching.

FAQ

Questions about order and trip logs

Does a Mietwagen business have to keep an order log?

Yes. Under § 49(4) of the German Passenger Transport Act (PBefG), you must record the receipt of every transport order at your registered base (Betriebssitz) or your home, on paper or electronically, including through an app-based system, and keep the record for one year.

How long do I have to keep transport orders?

The PBefG says one year. The tax administrations of Lower Saxony and Mecklenburg-Western Pomerania point out in their guidance leaflets that the order is relevant for tax purposes and must be kept for at least 6 years. Plan for at least 6 years.

Is an Excel spreadsheet good enough as an order log?

According to the leaflets of the Lower Saxony tax office (Landesamt für Steuern Niedersachsen) and the Mecklenburg-Western Pomerania finance ministry, keeping orders in an Excel spreadsheet does not fulfil the function of the required record. That is why this page offers no Excel template, only a list of the columns your record should contain.

What does the tax office want to see for each Mietwagen trip?

Every transaction must be recorded individually. According to the Lower Saxony tax office, the record must show the starting point, the length of the route, the destination, the fare and the payment method. The Mecklenburg-Western Pomerania leaflet also lists start and end of the trip with date and time, trip type, total amount, VAT rate and, where relevant, tips.

Do the rules apply to Uber and Bolt trips?

Yes. § 49(4) PBefG explicitly allows electronic recording, including through app-based systems, but the duty covers every transport order. The return-to-base rule (Rückkehrpflicht) applies too: Germany's Federal Court of Justice confirmed it on 3 June 2026 (I ZR 123/25) in a case involving Uber X trips.

What does the software cost, and is it worth it for one car?

From $5.99 per driver per month, so a one-car business where the owner drives starts at $5.99 a month. Setup takes about 48 hours, and there is a 2-day free trial with no credit card required.

Next step

Your order log without the paper chase

Whether you are still applying for your Konzession (operating licence) or already on the road: we'll show you how orders and trips end up in one place.

  1. We'll get back to you this week.
  2. A short call about your cars and your base.
  3. Setup in about 48 hours.

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